Your Trusted Garage Door Repair Partner
Standing Behind Our Work with Unmatched Warranties
The AAA Garage Door Repair Of Holyoke Guarantee
At AAA Garage Door Repair Of Holyoke, we believe that quality service should come with a solid guarantee. Our warranty philosophy is rooted in our commitment to customer satisfaction. We understand the importance of reliability when it comes to garage doors, and we stand by our work to ensure that you feel secure and confident in your investment. Our comprehensive warranties cover both workmanship and parts, allowing you to trust that we’ll be there for you long after the job is done.
🔧 Workmanship Warranty
Our workmanship warranty reflects our dedication to providing top-notch services. We guarantee that our installation and repair work will be free of defects for a duration of one year. This means that if you experience any issues arising from our work within that time frame, we will promptly address it at no additional cost. To make a claim, simply contact our customer service team, and we will guide you through the process and resolve the issue efficiently.
🛡️ Parts Warranty
At AAA Garage Door Repair Of Holyoke, we offer two types of parts warranties: manufacturer warranties and our own company warranties. Manufacturer warranties cover defects in materials and workmanship, while our company warranty provides an extra layer of protection for the parts we install. The duration of these warranties varies depending on the part type; for example, springs and openers typically come with a one to two-year warranty. We are committed to ensuring that you receive high-quality, durable parts for your garage door needs.
✅ Satisfaction Guarantee
Your satisfaction is our top priority. If you are not completely satisfied with our service, please let us know within 30 days of your service, and we will do everything we can to make it right. Whether that means fixing the issue or offering a refund, we are dedicated to ensuring you are happy with your garage door repair. At AAA Garage Door Repair Of Holyoke, we don’t just fix doors—we build trust.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Opener Repairs
Includes repairs related to the opener mechanism, ensuring it operates smoothly without issues.
Spring Replacements
Covers the replacement of garage door springs, crucial for the door's balance and function.
Panel Replacements
If panels are damaged, we provide replacement services to restore the door’s appearance and functionality.
Track Adjustments
Includes necessary adjustments to the tracks to ensure smooth door operation.
Cable Repairs
Covers repairs to the cables that lift and lower the door, essential for safe operation.
Safety Sensor Installations
Involves the installation and adjustment of safety sensors to prevent accidents.
Remote Control Programming
Includes troubleshooting and programming of remote controls for seamless access.
Routine Maintenance Services
Regular maintenance checks to ensure your garage door is in optimal condition.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email to initiate your claim.
Provide Details
Share necessary details regarding the issue you are facing, including service date and warranty information.
Schedule Inspection
We will arrange for a technician to inspect the reported issue at a time convenient for you.
Resolution
Our technician will assess the situation and provide a solution, whether it’s a repair or replacement.
Follow-Up
We will follow up to ensure that the issue has been resolved to your satisfaction.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Improper Use: Damage caused by misuse or failure to follow operational guidelines.
- Weather Damage: Damage from storms, floods, or other natural disasters is not covered.
- Unauthorized Repairs: Repairs carried out by someone other than our certified technicians void the warranty.
- Cosmetic Damage: Minor scratches and dents that do not affect functionality are not covered.
- Negligent Maintenance: Failure to perform regular maintenance as advised can lead to warranty voidance.
Extended Warranty Options
We understand that peace of mind matters. That’s why we offer extended warranty options for our services and parts. For an additional fee, you can secure extended coverage beyond our standard warranties, ensuring comprehensive protection for your garage door system. Consider it an investment in long-term reliability and performance.
Warranty FAQs
What is the duration of your workmanship warranty?
Our workmanship warranty lasts for one year from the date of service, covering any defects in our installation or repair work.
How do I know if a part is under warranty?
Each part installed by our team comes with specific warranty details, which we will provide upon completion of the service.
Can I transfer my warranty?
Yes, our warranties are transferable to new homeowners, providing peace of mind for future occupants.
What if my warranty claim is denied?
If a claim is denied, we will provide a clear explanation, and you can request a review of the decision.